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Terms of Service

Last updated: 13 November 2026

By using this website or buying from Kinroots, you agree to these terms. Please read them carefully.

1. Our products

RootGold is a cosmetic cleansing bar for external use only. It is not a medicine. It is not intended to diagnose, treat, cure or prevent any disease. Everyone's skin is different, so results vary from person to person.

2. Using RootGold safely

  • Try it on a small patch of skin before first use.
  • Keep it away from your eyes. If it gets in them, rinse well with water.
  • Don't use it on broken, freshly nicked or irritated skin.
  • Stop using it if irritation happens. If it doesn't settle, speak to a doctor.
  • Wear sunscreen during the day.
  • If you are pregnant, breastfeeding or have a skin condition, ask a doctor before use.
  • Keep out of reach of children.

3. Photos and videos

The before-and-after images and videos on this website show skin concerns and a more even-looking appearance. They are illustrations, not documented results from using RootGold.

4. Prices and orders

  • Prices are in US dollars and may change at any time.
  • Shipping and any taxes are shown at checkout, before you pay.
  • We may refuse or cancel an order, for example if a product is out of stock, if a price was shown in error, or if we suspect fraud. If we cancel an order you've already paid for, we'll refund you in full.

5. Shipping and returns

Please see our Shipping Policy and our Returns & Refunds Policy.

6. Our content

Everything on this website, including the text, photos, videos, logos and the Kinroots and RootGold names, belongs to Kinroots or is used with permission. Please don't copy or use it without our written permission.

7. Limits on our responsibility

We provide this website "as is". As far as the law allows, Kinroots is not responsible for indirect or unexpected losses that come from using our website or products. If we are responsible for a loss, the most we will pay is the amount you paid for that order. Nothing in these terms takes away rights you have under the law that can't be limited.

8. Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed.

9. Contact us

Questions about these terms? Email us at support@getkinroots.com.